Help and support

We know that it can be daunting to even think about using donor conception but we’ve been offering support, information and community to families like yours for 30 years.

Connections and community 

• Welcoming team: on joining we will match you (with your consent) to one of our volunteers in the welcoming team. This gives you an opportunity to speak to a member who is in a similar situation to you, providing a space to share your experience and ask questions.

• Online Zoom chats: we run 150+ online chats each year. They are a relaxed, easy way to meet others in a similar situation to you and to talk through shared issues that you are facing, all from the comfort of your own home.

• WhatsApp: we have 90+ WhatsApp groups so you can find families just like yours for mutual support and information sharing.

• Local meet-ups: our local groups organise in-person get-togethers all over the UK and in Ireland. They’re a great way to get to know other families in your local area.

• Conferences: we run a large conference for members in London each spring and another outside the capital each autumn and an online virtual conference, usually in June/July. These are a great way to connect and learn. The cost of tickets is not included in your membership fee.

• Children’s activities: at our conferences, we often run special activities so children can meet other children made ‘just like them’. The cost of these activities and creche places are not included in the membership fee.

Additional support open to all

• Personal stories: our website has a wide range of articles, written mostly by members but also by professionals in the field of donor conception, that can be read by members and non-members.

• Helpline: we run a free helpline for anyone struggling with donor conception issues. We have a wealth of personal experience and professional insight to help support families when they need it most. This is a free service which is also open to non-members. You can call our helpline on +44 (0)20 7278 2608.

• Workshops: we have specially created workshops to support you at key points in your journey to parenthood. Destination Parenthood is designed for prospective parents who are thinking about using donor conception to create their families. Telling & Talking is for those who have donor conceived children and want to explore ways to tell them about their genetic origins. Our workshops are open to non-members and there is a separate fee to attend.